Accessibility Statement

Effective Date: September 29, 2026

Our Commitment to Accessibility

RAWCLIFFE MODE LTD is committed to providing a website that is practical, understandable, and accessible to as many customers as reasonably possible.

We aim to make it easier for customers with different accessibility needs to browse jewelry, review product information, complete purchases, and contact our customer support team.

We consider accessibility when maintaining and improving our website and seek to address accessibility issues that may affect the customer experience.

About This Website

This Accessibility Statement applies to the RAWCLIFFE MODE website:

rawcliffemode.net

Our website provides online shopping functionality, product information, customer service information, payment functionality, and other content relating to our jewelry products.

Accessibility Features

Where reasonably possible, we aim to support common accessibility practices across our website, including:

• Clear and logically structured page content

• Descriptive headings and navigation

• Readable text and appropriate spacing

• Meaningful labels for forms and interactive elements

• Descriptive alternative text for relevant images

• Keyboard-accessible navigation where supported by the website components

• Clear product descriptions and purchasing information

• Accessible customer-service contact options

• Compatibility with common browsers and device accessibility settings

The availability and performance of individual accessibility features may depend on the device, browser, assistive technology, and third-party services being used.

Product Information and Images

We aim to present product information in a clear and understandable manner.

Where appropriate, product images may include alternative text or descriptive information to help customers understand the content of an image.

Because jewelry products are highly visual, some product details may primarily be communicated through photographs. If you need additional information about a product that is not adequately communicated through the website, please contact us before placing your order.

Keyboard and Assistive Technology

We aim to maintain website navigation and functionality that can be used with commonly available accessibility features.

Customers may also use accessibility settings provided by their operating system, browser, screen reader, magnification software, speech-recognition software, or other assistive technologies.

We recognize that compatibility may vary depending on the technology being used.

Text, Layout, and Readability

We aim to use clear language, consistent layouts, descriptive links, and appropriately structured content throughout the website.

We also seek to avoid unnecessary visual or interactive elements that could make it more difficult for customers to locate important shopping, payment, shipping, or customer-service information.

Third-Party Content

Some parts of the website may rely on third-party services or applications, such as payment providers, embedded content, analytics technologies, customer-service tools, or other external functionality.

We do not control the accessibility of third-party systems and cannot guarantee that every external service will provide the same level of accessibility.

Where reasonably possible, we will consider accessibility when selecting or maintaining third-party functionality.

Accessibility Limitations

Although we aim to improve accessibility, some website content, features, or third-party components may not be fully accessible to every user or may not work identically across all devices and assistive technologies.

We do not claim that every part of the website currently meets every WCAG 2.2 success criterion unless that has been established through appropriate testing.

If you experience an accessibility issue, please let us know so that we can investigate it and consider an appropriate improvement.

Requesting Information in an Alternative Format

If you have difficulty accessing information on our website, please contact us.

Depending on the nature of your request and the information involved, we will consider reasonable ways to provide the information in an alternative format where practicable.

When contacting us, please tell us:

• The page or information you are trying to access

• The accessibility difficulty you encountered

• The format or assistance you require, if applicable

• Your preferred contact method

Providing these details can help us respond more effectively.

Reporting an Accessibility Problem

We welcome feedback about the accessibility of our website.

If you encounter an accessibility problem, please contact:

Email: payment@rawcliffemode.net
Phone: +44 7737311409

Please provide the relevant page or feature and a description of the problem where possible.

Your feedback helps us identify areas where the website experience can be improved.

Ongoing Improvements

Accessibility is an ongoing process.

We may review website content, navigation, product information, forms, and functionality as the website develops. Where practical, we will consider accessibility when introducing new features or making significant changes.

We may also review this statement when substantial changes are made to the website or when accessibility improvements are implemented.

Statement Review

This Accessibility Statement may be updated when our website, accessibility approach, or available functionality changes.

We aim to keep the information in this statement reasonably accurate and relevant to the current website.

Contact Information

RAWCLIFFE MODE LTD
8 ST CHRISTOPHERS ROAD
PRESTON
UNITED KINGDOM
PR1 6NL

Email: payment@rawcliffemode.net
Phone: +44 7737311409
Website: rawcliffemode.net

We appreciate customers who take the time to report accessibility issues and help us improve the online shopping experience.

RAWCLIFFE MODE LTD
Accessibility Statement
Effective Date: September 29, 2026